Every week until 2010, Dr. Sophornnarith, director of the Kien Svay Operational District (OD), noticed irregularity of the weekly reports of some health centers in the district. The Health Center staff were not careless about completing and sending the reports, but they were expected to follow a process that created logistical problems.

For two years, the combination of Geochat and Reporting Wheel, two technologies developed by InSTEDD, has become the must-have solution for Health Centers to cope with reporting difficulties. And this approach has become a great deal, more reliable and understandable way to complete this critical reporting task.